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Features

Every Tool Your Franchise Needs,
in One Platform

FranchiseKit covers the entire franchise lifecycle — from the first application to daily operations. No more juggling five different software subscriptions.

Onboarding

Applicant Onboarding & Workflow Builder

Create custom franchisee onboarding workflows with a visual drag-and-drop builder. Define every step from initial application to franchise agreement signing — with conditional logic, automated reminders, and real-time progress tracking.

Drag-and-drop workflow builder with conditional branching
Custom application forms with file uploads
Built-in e-signatures for FDD, territory agreements, and contracts
Automated email reminders and status notifications
Real-time progress tracking for franchise development teams
Meeting scheduling steps with calendar integration
Document collection with version tracking
Training

Training LMS & Certification

Build and deliver training programs that keep your franchise network aligned. Create courses with video lessons, text content, and quizzes. Assign training to teams or individuals, track completion, and issue certificates.

Course builder with video, text, and quiz modules
Training assignments by team, role, or individual
Completion tracking with certification
Quiz scoring with pass/fail thresholds
Training team management
Progress dashboards for franchise development
Operations

Location Management & Store Onboarding

Manage your entire franchise network from a single dashboard. Interactive maps with territory overlays, store onboarding checklists with department-specific tasks, and location-level analytics to keep every unit on track.

Interactive location maps with territory visualization
Store onboarding checklists by department
Location contacts and document management
Location-level performance tracking
Territory management and mapping
Franchise location status workflows
Communication

Helpdesk, Announcements & Feedback

Keep your entire franchise network informed and supported. Send HQ announcements with read receipts and acknowledgments. Manage support requests with a built-in ticketing system. Collect customer feedback with embeddable widgets.

HQ-to-franchisee announcements with read receipts
Helpdesk ticketing system with priority levels
Customer feedback collection via embeddable widgets
QR code feedback collection for in-store use
Ticket categories, assignment, and SLA tracking
Acknowledgment tracking for compliance documentation
Finance

Royalty Invoicing & Supply Management

Automate royalty calculations and invoice generation. Manage a centralized product catalog for franchise supply ordering. Track orders, payments, and vendor fulfillment from one dashboard.

Automated royalty invoice generation
Per-location billing calculations
Centralized supply product catalog
Franchisee ordering with approval workflows
Payment tracking and reporting
Vendor management and fulfillment tracking
Platform

CRM, Branding & Security

Manage franchise leads and contacts with a built-in CRM. White-label your franchisee portal with 33 themes and your brand identity. Enterprise-grade security with row-level data isolation, role-based access control, and full audit trails.

CRM with contact management and interaction history
White-label branding with 33 DaisyUI themes
Row-level multi-tenant data isolation
Role-based access control (owner, admin, manager, franchisee)
PDF template builder with auto-fill fields
API access for custom integrations
Shared notes with rich text editing

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The all-in-one franchise management platform.

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